scalekit

A real working agent you can deploy

This repo uses a single SCALEKIT_USER_ID env var to simulate one user. In production, pass each user's real ID as the identifier on every Scalekit call, and send them an authorization link whenever their connector status is not ACTIVE.

01

Authorize, then orchestrate

main.py

Every connection is authorized once via a one-time link. Scalekit refreshes tokens automatically before each ADK agent run. main.py boots the Google ADK agent, verifies all three connectors are ACTIVE, and passes the Scalekit tool set into the ADK tool registry.

main.py

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import os
from scalekit import ScalekitClient
from langchain.agents import create_tool_calling_agent

client = ScalekitClient(
    env_url=os.environ["SCALEKIT_ENV_URL"],
    client_id=os.environ["SCALEKIT_CLIENT_ID"],
    client_secret=os.environ["SCALEKIT_CLIENT_SECRET"],
)

# LangChain-compatible tools scoped to this user
tools = client.actions.langchain.get_tools(
    identifier="user@example.com",
    connection_names=["zendesk", "notion", "slack"],
)

agent = create_tool_calling_agent(llm, tools, prompt)

02

Fetch and classify Zendesk tickets

fetch_tickets.py

03

Search Notion for resolution steps

lookup_notion.py

04

Draft reply or escalate

draft_reply.py

05

Post summary to Slack

post_slack.py

Why choose Scalekit

Delegated identity. Not service accounts.

Credentials never touch agent code or LLM context. The agent acts as the user, not as a shared bot.

Delegated OAuth - Agent reads your calendar, your inbox — scoped to the authorizing identity, not org-wide.

Credentials outside agent runtime - Tokens never touch agent code or LLM context. Both failure modes covered.

Token lifecycle automatic - Refresh, expiry, rotation across all connectors. One SDK call. Zero management code.

200+ prebuilt connectors - Google, Slack, HubSpot, GitHub, Jira, Notion, Salesforce — same auth pattern everywhere.

Agents that resolve support tickets, without the auth plumbing

Three things you'd otherwise build: Zendesk OAuth, Notion workspace auth, Slack credentials. Works with Google ADK out of the box. Handled.

OAuth flow per connector

One SDK call returns a delegated token for any connector. Google, HubSpot, Slack, same pattern across all 200+ connectors

tools = client.actions.langchain.get_tools(
    identifier=user_id,
    connection_names=["zendesk", "notion", "slack"],
)
agent = create_tool_calling_agent(llm, tools, prompt)

Secure token vault

Scalekit stores OAuth credentials outside agent code and outside LLM context. Both are separate failure modes. Both covered

client = ScalekitClient(
    env_url=os.environ["SCALEKIT_ENV_URL"],
    client_id=os.environ["SCALEKIT_CLIENT_ID"],
    client_secret=os.environ["SCALEKIT_CLIENT_SECRET"],
)
# Credentials never in agent code or LLM context

Token refresh logic

Token lifecycle handled automatically — expiry, rotation, re-auth — across every connector. Agent runs in 6 months. Same call works

# Day 1 or day 180 - same call works
tools = client.actions.langchain.get_tools(
    identifier=user_id,
    connection_names=["zendesk", "notion", "slack"],
)

Try other Agent Templates

Prebuilt agents you can ship today

Each one runs on delegated identity, scoped per user.

SUPPORT

Support triage agent

Read Zendesk tickets, fetch runbooks from Notion, and route to the right Slack channel with a drafted response.

SUPPORT

Support ticket automation (Google ADK)

Google ADK agent that classifies Zendesk tickets, pulls Notion context, and posts to Slack. End-to-end ticket handoff.

SUPPORT

Freshdesk CSAT follow-up agent

Google ADK agent that watches low CSAT scores in Freshdesk and drafts personalised follow-ups for support leads.

Freshdesk

View agent

OPS

Email-to-calendar scheduling agent

Parse scheduling intent from Gmail threads and create Google Calendar events with the right attendees and timezone.

Gmail

Google Calendar

View agent

ENGINEERING

Slack workflow agent (LangGraph)

LangGraph agent that drives multi-step Slack workflows: triggers, approvals, and follow-up actions per user identity.

Slack

View agent

GTM

CRM AI agent

Log calls, update opportunity stages, and surface stalled deals across HubSpot or Salesforce. No manual data entry.

HubSpot

Salesforce

View agent

Customize the sample

Clone it and own it with connectors you choose

Don't sweat the integration. Point a coding agent at the repo. It clones, swaps in your connectors, and adds new steps for you.

1

Install a coding agent

terminal

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claude "Set up a support automation agent using Zendesk, Notion, and Slack via Scalekit with Google ADK"

terminal

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codex "Set up a support automation agent using Zendesk, Notion, and Slack via Scalekit with Google ADK"

terminal

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gh copilot suggest "Set up a support automation agent using Zendesk, Notion, and Slack via Scalekit with Google ADK"

terminal

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Open Cursor Composer (Cmd+Shift+I) Paste the prompt from the Prompt tab

terminal

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npx skills add scalekit-inc/skills --skill setup-scalekit

2

Give it this prompt

prompt

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Clone github.com/scalekit-inc/python-connect-demos/langchain. Set connection_names = ["zendesk", "notion", "slack"]. Build a Google ADK support automation agent: fetch open Zendesk tickets, search Notion KB for resolution steps, draft replies in Zendesk for matched tickets, escalate unmatched ones, post run summary to Slack. Use Google ADK tool registry with Scalekit-managed connections. Set SCALEKIT_ENV_URL, SCALEKIT_CLIENT_ID, SCALEKIT_CLIENT_SECRET in .env.

Support automation agents that resolve tickets on-behalf-of your users

How the Google ADK agent classifies, drafts, and resolves support tickets in five steps

A real working agent you can deploy

Delegated identity. Not service accounts.

Agents that resolve support tickets, without the auth plumbing

Prebuilt agents you can ship today

Clone it and own it with connectors you choose

Build your own
‍multi-connector agent

Support automation agents that resolve tickets on-behalf-of your users

How the Google ADK agent classifies, drafts, and resolves support tickets in five steps

A real working agent you can deploy

Delegated identity. Not service accounts.

Agents that resolve support tickets, without the auth plumbing

Prebuilt agents you can ship today

Clone it and own it with connectors you choose

Build your own‍multi-connector agent

Build your own
‍multi-connector agent