
"Our agents act across Salesforce, Gong, Google Drive, and more — on behalf of every customer. Having Scalekit behind the scenes meant we could keep adding tools without ever rebuilding how credentials and tool calling work."

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A tool call is any action your agent performs on behalf of a user through a connector, such as fetching emails from Gmail, creating a record in Salesforce, or sending a Slack message. Only production environment calls are billed.
A connected account is created each time a user authorises your agent to access a connector. Each connector counts separately, so connecting both GitHub and Slack for the same user counts as two connected accounts.
Tool calls pause until your next billing cycle, or until you upgrade. On Growth and Scale, anything above your included limit is billed automatically at the overage rate, so your agent keeps running without interruption.
Yes, on request. Reach out and we'll set you up with annual pricing. You'll be charged for 10 months. Write to us here.
Yes. The EU add-on (+$99/month) keeps your production data in a dedicated Frankfurt cluster. Development environments on the EU cluster are always free, and EU data residency is included in the Enterprise base plan.
BYOC lets you use your own OAuth client ID and secret instead of Scalekit's defaults, so the authorisation flow appears entirely under your brand. Available on Growth and above.
If the connector you need isn't in the 200+ pre-built catalog, you can build a custom connector and connect it to any external or internal API. Available on Growth and above, with committed delivery timelines for Enterprise customers. Please place requests for new connectors here.
Move to Enterprise when you need custom tool call volumes, on-prem or VPC deployment, a 99.99% uptime SLA, contractual SLA commitments (P0/P1/P2), EU data residency included in the base, or dedicated engineering support.

